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What does "Processing" mean?
How fast do you ship?
How do I track my order?
Do you accept returns?
What if I accidentally ordered the wrong color/size?
How do I know the perfume is legit and not a knockoff?
What payment processor do you accept?
Who do I contact if I have a question or problem?
How do I customize an order?
I need warranty on my bike. Do you offer it?
What does "Processing" mean?
When we say your order is being processed, it means that your order is being checked for any defects, damages, etc and being packaged for shipping.
Once your order has finished processing, you'll be notified via email.
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How fast do you ship?
Shipping is free to the US and usually ships within 24-48 hours.
Custom orders require a slight delay, if necessary.
Delivery times vary from location, but usually, you can expect to receive your order within 10 business days. Unless otherwise noted.
Bridals: Please allow up to 13 weeks to receive your order for dresses and accessories (usually a lot shorter for accessories), unless rush delivery is noted at checkout.
Bikes & Scooters: Please allow up to 7 business days for processing, packaging, inspections and shipment. We want to make sure your bike or scooter is in top condition before it leaves the warehouse!
All others: Please allow up to 7 days for tracking and shipping information to be sent.
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How do I track my order?
Once your order has shipped, we'll email you a tracking number and the estimated delivery dates.
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Do you accept returns?
Yes. You can return your order within 5 business days. Please contact us before returning items. You'll be responsible for shipping costs.
If it has been more than 5 days since your order has been shipped and delivered, you will not be eligible for a refund.
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What if I accidentally ordered the wrong color/size?
If you made a mistake and ordered the wrong item, please contact us immediately. You have 2 hours at the most to notify us of an error after pressing submit.
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How do I know the perfume is legit and not a knockoff?
We do not sell knockoff products. All of our items are original.
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What payment processor do you accept?
We accept payments through PayPal only. It's safe and secure.
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Who do I contact if I have a question or problem?
You can contact LeAnn's Boutique Customer Care Team by emailing us at [email protected]
Our business hours are from 8:00 AM CST until 8:00 PM CST weekdays and from 8:00 AM CST until 5:00 PM CST on Saturdays.
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How do I customize an order?
During checkout, you're given the opportunity to leave a comment. In that section, please leave your special instructions there or you can simply email us within 2 hours. Otherwise, we'll contact you to verify your order via email.
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I need warranty on my bike. Do you offer it?
Yes! Warranty is able to be added. Please contact us and we'll send you an invoice for the payment or you can add it to your cart.
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